The DSO reports, aging balance, risk, dispute, turnover, ... are calculated in real time on several areas (global, by customer group, by custom field, by customer, ...). They allow to monitore your performance and to implement improvement action plans.

Manage your credit limits and credit insurance policies. Perform and detail your credit analyzes on the basis of additional information from financial information providers and indicators such as payer profiles included in CollectSmart. Perform personalized scoring, and manage your risk thanks to alerts, risk agenda and risk report.

Plan in advance the actions that will be performed later with or without confirmation of the collector. CollectSmart will automatically perform the dunning action by email if the invoice is not paid on the date of completion of the action.

Learn about the actual average payment time of each of your customers as well as many other key performance indicators. Use this information in your credit analyzes and in trade negotiations to get paid quicker by your business partners.

Give your customers the opportunity to access to the details of their account on CollectSmart and add comments about their bills. Streamline your customer exchanges with this feature to handle more quickly issues that are blocking the payment.

Use standard scenarios present in the tool, or create them and customize them according to the type of your customers. Create dynamically your collection documents (emails, letters, fax and SMS) while keeping the ability to customize them for each customer with the use of #Hashtag.